Bm39 is the data controller for personal information collected in connection with our online gambling services. This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and the rights you have in relation to your data.
We collect information directly from you when you register, verify your identity, and communicate with us. We automatically collect data through cookies and similar technologies during use of our platform. We may also obtain information from service providers that assist with payments, fraud prevention, and compliance activities.
We use Personal Information to provide and maintain the platform, verify identity and prevent fraud, process payments, enable customer support, and comply with legal and regulatory obligations. We may also use information to customize and improve our services and to communicate with you about offers with your consent.
We rely on contractual necessity to deliver services, legitimate interests for security and integrity of the platform, and consent for marketing communications. Where required by law, we obtain and document consent or rely on other lawful bases for processing.
We may share Personal Information with service providers acting on our behalf, including payment processors and customer support partners. We may disclose information to regulators or as required by law, in the course of a merger or acquisition, or to protect the rights, property or safety of Bm39, our customers, or others. We may also provide aggregated or anonymized data for research or compliance purposes. We do not sell Personal Information for marketing purposes without your consent.
Personal Information may be transferred to jurisdictions outside your country. When transferring data outside the European Economic Area or other regions with adequate privacy protections, we implement safeguards such as contractual arrangements or other approved transfer mechanisms to protect your data.
We store Personal Information in an encrypted, access controlled environment behind industry standard firewall protections. Data in transit is protected by TLS with strong encryption. Access to Personal Information is restricted to personnel who require it to perform their duties and who are subject to appropriate confidentiality obligations.
We retain Personal Information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When retention is no longer required, data is securely deleted or destroyed in accordance with applicable laws and our data retention policies.
You may request access to, correction of, or deletion of your Personal Information. You may also request the restriction of processing, data portability where applicable, and to object to processing for legitimate interests or direct marketing. Where you have provided consent, you may withdraw it at any time. If you believe data protection rights have been violated, you may lodge a complaint with a supervisory authority.
We use cookies to operate the platform, analyze performance, and tailor user experience. Strictly necessary cookies enable essential functions such as authentication and payments. Other cookies assist with analytics and advertising. You may manage cookie preferences via your browser settings, and some cookies may be required for full functionality of the platform.
To process payments and other financial transactions, we may engage third party payment providers. By using our services, you consent to the processing of Personal Information by these providers and to transfers necessary to complete transactions. We require providers to maintain appropriate safeguards for your data.
We reserve the right to conduct security and verification checks to ensure compliance with our Terms and applicable laws. This may involve validating registration information and reviewing financial transactions. You authorize us to use and disclose information as necessary to perform these controls and to cooperate with regulatory requests.
Our services are not directed to individuals under the age of eighteen. We implement age verification measures and will remove or restrict access for any user identified as underage. If information from a minor is received, we will promptly purge it from our records.
We may update this Privacy Policy from time to time. We will post the revised policy on the platform and notify users as required by applicable law. Continued use after changes constitutes approval of the updated policy.
For questions about this policy or to exercise your rights, contact our Support Team at [email protected] or through the contact options available in your account profile.
